Shipping policy

Shipping Policy

Shipping Policy

At Hegazy Stores, we aim to provide a smooth and reliable shipping experience for all orders.

Order Processing

Orders are processed within 1–3 business days after confirmation. Processing times may vary during holidays, sales, or high-demand periods.

Shipping Time

Delivery times may vary depending on your location. Estimated shipping times will be provided at checkout when available.

Shipping Fees

Shipping fees are calculated at checkout based on the delivery location and order size.

Order Tracking

Once your order has been shipped, you may receive tracking information if available through the shipping provider.

Delays

Hegazy Stores is not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances.

Incorrect Information

Customers are responsible for providing accurate shipping details. Hegazy Stores is not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Orders

If your order arrives damaged or is lost during shipping, please contact us through Instagram within 48 hours of delivery or expected delivery date:
@hegazystore_

Thank you for shopping with Hegazy Stores.